FAQ's

Q: Do you offer local deliveries?

A: No, we do not offer local deliveries. 

Q: Where do you ship from?

A: Our products ship from the USA.

Q: How will my items ship?

A: USPS will handle the majority of our orders. Larger items and/or bigger orders may need to be sent UPS. 

Q: Do you ship on weekends?

A: No. Our warehouse is closed on weekends and holidays. 

Q: How long has New Eden been in business?

A: We started this company in 2020. 

Q: Can I return my items?

A: Only unopened items can be returned. We cannot accept opened or used items.