Return Policy
Last Updated : 5/13/2021
Thank you for your purchase. We hope you are happy with the items you received. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund . Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within 60 days of the purchase date. All returned items must be in new, unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, place the item securely in its original shipping packaging and attach shipping label, mail your return to the following address:
New Eden
Attn: Returns
252 Weston St. #94
Rome city, IN 46784
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 3 days from the receipt of your item to process your claim.
EXCEPTIONS
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
1-260-209-4541
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
info@myneweden.com, or by phone at: 1-260-209-4541